A great paperless system performs like a beautiful orchestra. Instruments combine and complement each other in perfect pitch to produce beautiful harmonies.
This is the standard of systems architecture we strive for.
The digital age has given us wonderfully sophisticated tools, but these instruments need to be used in perfect harmony to be truly effective.
Paper file systems are still well-established and deeply embedded in many organisations, but they obviously come at a heavy cost; both in terms of their abominable environmental impact and their massive storage cost, not to mention their outright inefficiency and the snail's pace at which they progress through an enterprise. Paper files are also not easily portable like digital systems and have a nasty habit of conveniently getting 'lost'. In all, they are now well beyond their sell-by date in the modern enterprise.
We believe paper is best suited to where it belongs; in the forest.
Nonetheless, a sudden uncoordinated rush to convert to paperless digital systems can come at considerable direct and indirect cost. When the enterprise does not take approriate control, authorisation sub-systems develop that quickly become the norm. For example Digital Messenger systems - never designed to be used as an approval tool - end up as the goto for ad-hoc approvals. Similarly, the use of email has grown in popularity in replacing paper-based 'wet' signatures internally, even though it is highly unsecure. Conversely, we find expensive digital signature systems, designed for customer-facing document signatures, being used for internal sign-offs. Add the ongoing use of traditional paper and verbal go-aheads into the mix of uncoordinated internal sign-offs and you end up with a screeching discord that opens the doors wide to internal fraud, because these disparate approval channels lack any form of coordination.
Our solutions address these issues and provide the ability for customers or administrators to capture data digitally and pass it to the backend while channelling the form data to an approver, who enjoys a single, prioritised approval inbox-equivalent for requests of any nature.
A seamless process that stays perfectly coordinated without the need of a conductor.