Because it matters to you and it matters to your Customer
The concept of a paperless office did not develop just to satisfy the environment.
Customers from all segments are increasingly using mobile devices and they insist on having the ability to interact with you anywhere, at any time and on any device. They also do not want to repeat the filling out of lengthy personal information that you already have on them. They loath paper forms and they want a quick painless digital interaction with no fuss and no hassle. No printing things out or scanning things in. They demand intuitive digital forms that they can sign on their device, on a train, in a restaurant, on a bus, or even on the beach.
From a security perspective, the South African POPI Act necessitates the strictest compliance with regard to the security of customer data. Handwritten documents are naturally extremely vulnerable to being copied, whilst copies of identity documents, payslips and the like can easily be cloned for nefarious purposes. Protect your organisation by processing all of your data digitally; face it, you are much less prone to being non-compliant from behind the safety of your security protocols. Leave paper where it belongs; in the forest.
We imagine that you also want your incoming data to be captured digitally by your customer in order to improve accuracy and to reduce costs; that you want robust, scalable systems that are easily integrated into existing workflows and processes; that you want your customer information to be secure in and during transmission; and that you want best-in-class tools for your developers, designers and analysts. Above all, that you want one solution that is cross-platform and cross-device; that saves costs but does not sacrifice quality.
Oh yes, and you don't mind saving the planet while you're at it...